Slots / Mobile
eh66 collects only the account and transaction data needed to keep your wallet, payment history and session records running correctly. This policy tells you exactly what we hold, why we hold it, and how you can act on it — access depends on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — name, contact information and the payment method you choose, which may include bKash, Nagad, Rocket or Bank Transfer. We record transaction references linked to those payment rails so your wallet history stays accurate and disputes can be resolved. Beyond account setup, we collect device and session data: the browser type, screen resolution and connection method your phone or desktop uses when it loads the lobby. This technical data helps us keep the interface stable across mid-range Android devices and different network conditions. We do not sell your personal data to third parties for marketing. We may share data with payment processors strictly to complete a transaction you have initiated — for example, passing a bKash wallet reference to confirm a deposit. We also retain records where applicable law or our platform's compliance obligations require it. How long we keep records, and under what conditions we delete them, is described in the retention section of this policy. All data handling here is subject to the laws of your jurisdiction and eligible regions.
bKash transaction references are recorded only to match your deposit or withdrawal to your account wallet. We pass data to the bKash processor solely to complete your initiated payment.
Nagad transfer records are stored against your account session. We do not retain Nagad PIN or authentication credentials — those stay within the Nagad system.
Rocket payment references follow the same handling as other local wallet rails: stored for transaction reconciliation, not for marketing profiling or third-party sharing.
Bank Transfer details submitted through the account deposit form are processed by our payment partner. We hold the reference number and status; full bank credentials are not stored on our platform.
This policy covers the data eh66 collects and processes directly through your account, your device sessions and the payment rails you use on this platform. It does not extend to third-party services you reach from this site — for example, the privacy practices of bKash, Nagad or Rocket are governed by their own published policies, not ours. Similarly, game studios such as CQ9, Microgaming, PlayStar and Habanero operate their own data environments within their game content; eh66's policy covers the account layer, not the internal mechanics of a game engine. Understanding the boundary between what we control and what a third party controls helps you know who to contact when a data question arises.
Login sessions, device identifiers and IP records collected when you access your eh66 account are fully within scope. You can request a summary of this data through the support routes listed in this policy.
Payment references for bKash, Nagad, Rocket and Bank Transfer deposits and withdrawals are within scope. We hold these to reconcile your wallet and respond to payment queries.
Aggregated browsing behaviour on the lobby — which game categories you opened, how long a session lasted — is within scope as anonymised analytics. This data is not tied to individual identity for marketing.
External links, payment-processor portals and game studio environments fall outside this policy's scope. Each third party publishes its own data terms. We are not responsible for how those services handle your information.
You have real, practical options when it comes to your data on this platform. First, you can request a copy of the personal information we hold against your account — submit that request through the support contact route and we will respond through the same channel. Second, if any account detail is incorrect — a contact number, a registered name — you can ask us to correct it; reach out via the published support path and include the relevant account reference. Third, you can ask what data we retain and for how long, and we will provide a plain-language answer covering transaction records and session logs. Fourth, if you have a concern about how a specific data point was collected or used, raise it with our support team directly. We aim to handle each request on its own merits, without delay. Your rights under this policy are subject to what is permitted under applicable laws in your jurisdiction and eligible regions — we will always tell you if a request falls outside what local compliance allows us to act on.
Request a summary of account and transaction data we hold. Submit your request through the support contact route with your account reference so we can locate the correct records.
If a registered name, contact email or phone number is wrong, contact support with the correction. We will update the record and confirm the change through the same channel.
You can ask how long we keep specific records — for example, bKash deposit references or login session logs. We will give you a plain, factual answer based on our current retention schedule.
If you believe a data point was collected or used in a way that does not match this policy, contact support with the detail. We will investigate and respond through the published support route.
If you have a question about this policy, a request to access your data, or a concern about how a transaction record or session log was handled, contact us through the routes published on this site. Every data query should include your account reference so we can locate the right records quickly. We do not accept privacy requests through game lobby chat or payment processor forms — use only the direct support routes listed here.
Open the support widget from any page in your account to submit a data query. Include your account reference and the specific data point you are asking about.
Send your data access or correction request to the email address published in the contact section of this site. A plain-language response will come through the same address.
The Help Centre section of your account lists policy-related topics including data requests, transaction queries and account correction steps. Start there before reaching out directly.
We use session cookies to keep your account authenticated while you move between the lobby, wallet and account settings on a single visit. These cookies do not track you across other websites. Persistent cookies remember your language and device preferences so the lobby loads correctly on your next visit without requiring you to reset your display options. You can clear cookies through your browser settings at any time; doing so will log you out of your current session. For data retention, transaction records linked to bKash, Nagad, Rocket and Bank Transfer payments are kept for the period required by our platform's compliance obligations — we will tell you the specific duration if you ask. Account security records such as login timestamps and device identifiers are held to help investigate any access anomaly you report. When data is no longer needed for these purposes, we delete or anonymise it. Changes to this policy will be posted on this page; we recommend checking it periodically if you want to stay current.
Session cookies authenticate your account for the duration of one visit. They expire when you close your browser tab and are not used to track activity outside this platform.
Persistent preference cookies remember display and language settings between visits on the same device. Clear them in your browser settings any time; your account data is unaffected.
Payment records for bKash, Nagad, Rocket and Bank Transfer are kept for the period our compliance obligations require. Ask support for the specific retention window applicable to your account.
When we change this policy, the updated version is posted on this page with a revised date at the top. Check this page if you want to stay current; we do not send automatic notifications for minor updates.
These questions cover the data-handling topics we hear most often from people reviewing this policy. If your question is not listed here, contact us through the support routes above.
We collect the name, contact details and payment method you submit at registration — which may include a bKash or Nagad wallet number. We also record device and session data such as browser type and login timestamps to keep your account secure and functional.
We share payment references with the relevant processor — bKash, Nagad or Rocket — only to complete a transaction you have started. We do not share wallet details with advertisers or unrelated third parties. Your PIN and authentication credentials never pass through our systems.
Send your request through the live support chat or the email address listed on this site. Include your account reference so we can locate the correct records. We will respond through the same channel with a plain-language summary of what we hold.
Yes. Contact support with the specific detail that needs correcting — for example, a registered phone number or contact email — and include your account reference. We will update the record and confirm the change back to you through the same support route.
Transaction records for bKash, Nagad, Rocket and Bank Transfer are retained for the period required by our platform's compliance obligations. Ask support for the specific duration applicable to your account type and jurisdiction.
This policy covers your account layer on eh66 — login sessions, wallet records and transaction data. Game studios such as CQ9, Microgaming, PlayStar and Habanero operate their own data environments within their game content. For data questions about a specific game engine, check that studio's published policy.